FAQs

FAQs

With Expertise for Your Data Security

  • What is meant by secure data erasure?

    Secure data erasure refers to the process by which data on electronic storage media is removed so that recovery is impossible. This protects against unauthorized access and misuse of your information.

  • Which standards does your data erasure process follow?

    Our data erasure process meets the strictest industry norms and standards, including GDPR and other data protection laws, ensuring complete and secure destruction of your data.

  • Can I receive confirmation of data erasure?

    Yes, we provide a certificate confirming the successful and secure erasure of your data. This serves as proof for your records and compliance requirements.

  • What does data cleansing include exactly?

    Our data cleansing involves completely erasing all data from your devices using methods that make recovery impossible. We use industry-leading software and procedures to meet the highest security standards.

  • How is the value of my devices determined?

    The value of your devices is determined based on several factors, including model, condition, and current market demand. Our team conducts a thorough evaluation to provide a fair and transparent offer.

  • What happens to the devices after the buyback option?

    After we purchase your devices, they are either eco-responsibly recycled or refurbished for reuse. Our goal is to extend the lifecycle of IT equipment and make a positive contribution to environmental protection.

  • Can I also submit damaged or defective devices?

    Yes, we accept damaged or defective devices. Their value is assessed individually, and they are recycled or disposed of in the most environmentally responsible manner.

  • How is your recycling process environmentally friendly?

    Our recycling process minimizes environmental impact by using state-of-the-art methods for resource recovery. We ensure all recyclable materials are carefully separated and processed according to environmental protection guidelines.

  • How can I be sure that my devices are truly recycled in an environmentally friendly way?

    Transparency is important to us. We provide detailed reports on the recycling process of your devices and guarantee that all procedures follow the highest environmental standards. We also work closely with certified disposal partners to ensure the sustainability of our services.